MENDOCINO CO., 7/14/25 — In a new initiative, called PG&E Match My Payment Program, PG&E is committing $50 million to new and existing financial assistance programs so eligible customers can pay past-due energy bills.
The new plan offers a dollar-for-dollar match for qualifying low- to moderate-income customers to pay past-due bills to prevent service disconnections.
Qualifying customers may receive matching payments from PG&E for multiple bill payments throughout the year, up to the maximum match of $1,000. For example, a past-due customer can apply for support in June and continue the program in October if they fall behind on bills again.
The program is scheduled to end Dec. 31, so take advantage now.
Eligibility is based on federal income guidelines. A family of four making less than $128,600 a year could qualify for assistance. This income threshold is twice as high as the current limit of $62,400 for a four-member family under the PG&E REACH program. Application information for the new program can be found here.
Applicants are required to pay at least $50 toward their outstanding balance each time to receive matching funds. A minimum past due balance of $100 is required to apply.
The utility estimates approximately 400,000 customers may qualify for assistance through the new plan. Funding is distributed on a first-come, first-served basis, depending on available resources.
“Our Match My Payment Program is designed to make sure more families receive support when they need it most, especially during the summer months when energy bills can peak,” said Vincent Davis, a PG&E senior vice president. “We encourage customers to check their eligibility and apply for the available assistance.”
Customers may also be eligible for bill assistance through the REACH program, which provides income-eligible customers with a bill credit of up to $300 based on the past-due bill. Emergency assistance is available this year for customers with a disconnection notice.
Qualifying customers who have already received a $300 grant from PG&E’s REACH program are pre-qualified for up to $1,000 from PG&E’s Match My Payment Program, with a combined maximum benefit of up to $1,300 on a past due amount.
In 2024, nearly 58,000 PG&E customers received more than $50 million in total assistance from the REACH program.Other programs include Medical Baseline, which offers a reduction on energy bills for customers who depend on power for certain medical needs. Several other programs may help consumers pay energy bills. To learn more, use PG&E’s new Savings Finder tool or visit pge.com/billhelp.
I need my bill paid please